Privacy Policy
Effective date: January 1, 2026
Overview
TerraGround Atelier (“we”, “us”, or “our”) provides drawing courses and related services. This Privacy Policy describes how we collect, use, and share information about you when you use our website and services (“Services”). We strive for clear, minimal, and respectful data practices.
Information we collect
- Account and contact information you provide (name, email, optional phone).
- Enrollment and transaction records (courses purchased, payment status via our payment processor).
- Technical data (device, browser, approximate location) via essential cookies and analytics with IP anonymization where available.
- Support messages and feedback you submit.
How we use information
- Provide, maintain, and improve the Services.
- Process transactions and send necessary communications (receipts, updates, policy changes).
- Detect, prevent, and address security issues and misuse.
- Comply with legal obligations.
Legal bases
We process personal data on the following legal bases: performance of a contract (course delivery), legitimate interests (service improvement and security), and consent (where required for optional communications).
Cookies
We use essential cookies to operate the site and remember preferences (such as theme and cookie consent). You may control cookies in your browser settings. Our cookie banner allows you to acknowledge use.
Retention
We retain data for as long as needed to provide Services and meet legal obligations. We anonymize or delete records that are no longer necessary.
Your choices and rights
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Opt out of marketing communications at any time.
To exercise rights, contact us at [email protected]. We may need to verify your identity before fulfilling requests.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is perfectly secure; please keep your credentials confidential.
International transfers
If you access the Services from outside the United States, be aware that your information may be transferred, stored, and processed in countries with different data protection laws.
Third parties
We work with trusted providers for hosting, payments, and analytics. They process information on our behalf under appropriate data protection terms.
Children
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy. We will post changes on this page with a new “Effective date”.
Contact
Questions about privacy? Email [email protected] or write to us via the form on our Contact page.